1. Our Commitment to Privacy
iNovus Technology Pte. Ltd. ("iNovus," "we," "us," or "our") is committed to protecting the privacy of our clients, partners, creators, and website users ("you"). This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of personal data when you interact with our website (the "Website") and our related services (collectively, the "Services").
This policy is designed to be transparent and to comply with Singapore's Personal Data Protection Act (PDPA) and other applicable privacy laws. By accessing our Website or using our Services, you consent to the data practices described in this policy.
2. Information We Collect
We collect information to provide and improve our Services. The types of information we collect can be categorized as follows:
(a) Information You Provide to Us Directly:
This is personal data you knowingly and voluntarily provide to us. This includes:
Contact & Business Inquiries: When you fill out our contact form, schedule a consultation, or email us at [email protected], we collect information such as your name, work email address, company name, phone number, and any details you provide about your project or inquiry.
Newsletter & Marketing Subscriptions: If you subscribe to our newsletter or other marketing communications, we collect your email address to send you industry insights, company news, and service updates.
Creator & Talent Applications: When creators or talents apply to join our network, we may collect their name, contact details, social media handles, portfolio links, audience demographics, and other relevant professional information.
Career Applications: If you apply for a position with iNovus, we collect your resume, contact information, and any other data you provide as part of the application process.
(b) Information We Collect Automatically (Non-Personally Identifiable Information):
When you visit our Website, we may automatically collect certain technical information about your device and browsing activity. This is generally non-personally identifiable information ("Non-PII") and includes:
Log and Usage Data: Your Internet Protocol (IP) address, browser type and version, operating system, the pages you visit on our Website, the time and date of your visit, and the time spent on those pages.
Cookies and Tracking Technologies: We use cookies and similar technologies to help operate our Website, analyze traffic, and understand user preferences. A cookie is a small file placed on your device.
3. How We Use Your Information
We use the information we collect for the following legitimate business purposes:
To Provide and Manage Our Services: To fulfill our contractual obligations to clients, manage campaigns, and represent our creator talent.
To Respond to Inquiries: To communicate with you about your projects, partnerships, or other requests.
For Marketing and Communications: To send you our newsletter and other updates that you have consented to receive. You may opt-out at any time.
To Improve Our Website: To analyze how our Website is used, allowing us to enhance user experience, improve our content, and optimize our service offerings.
For Business Operations: For recruitment, internal record-keeping, and to comply with our legal obligations.
4. Disclosure and Sharing of Information
iNovus does not sell or rent your personal data. We only share your information with third parties in the following limited circumstances:
With Service Providers: We engage trusted third-party companies to perform functions on our behalf, such as website hosting, email marketing services (e.g., Mailchimp), and analytics providers (e.g., Google Analytics). These providers are contractually obligated to protect your data and are not permitted to use it for any other purpose.
With Clients and Creators (for Campaigns): In the course of managing a campaign, we will necessarily share relevant creator information with the client, and relevant campaign information with the creator. This sharing is governed by our client and creator agreements and is essential for the performance of our Services.
For Legal Reasons: We may disclose your information if we believe in good faith that it is required by law, a court order, or a government request, or to protect the rights, property, or safety of iNovus, our clients, or the public.
In a Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal data.
5. Cookies and Your Choices
Our Website uses cookies to improve your browsing experience. For example, we use Google Analytics to understand website traffic and user interaction. These cookies collect aggregated, anonymous information.
You have the right to choose whether or not to accept cookies. You can manage your preferences by adjusting your web browser settings. Please note that if you choose to refuse cookies, you may not be able to use the full functionality of our Website.
6. Data Security and Retention
We are committed to protecting your data. We have implemented appropriate administrative, technical, and physical security measures to protect your personal data from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights Regarding Your Personal Data
In accordance with Singapore's PDPA and other applicable laws (such as the GDPR for individuals in the EEA), you have rights over your personal data. These rights may include:
The Right to Access: You can request a copy of the personal data we hold about you.
The Right to Correction: You can request that we correct any inaccurate or incomplete personal data.
The Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw it at any time.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe your child has provided us with personal data without your consent, please contact us immediately, and we will take steps to remove such information.
9. Links to Other Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content or privacy policies of any third-party sites. We strongly advise you to review the privacy policy of every site you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date at the top.
11. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us.
iNovus Technology Pte. Ltd.
Attn: Data Protection Officer
3 TEMASEK AVENUE, SINGAPORE
Email: [email protected]